Resources: tips, tricks and reflections
Practical articles on technical communication — how to structure, clarify and circulate knowledge.
Concept, task, reference: three types of technical documentation
One of the most important aspects of technical writing is effective organization, which not only improves your content’s quality and ease of use, but makes it easier to revise and reuse. One common method…
Read the articleUsing content boxes in MadCap Flare: Tips and tricks
In Part One, you learned how to create content boxes for HTML5 and PDF outputs in Flare. In Part Two, we’ll explain some strategies for using content boxes efficiently in MadCap Flare. Adding a…
Read the articleUsing content boxes in MadCap Flare: Creating content boxes
When you’re writing documentation, you may want to highlight certain pieces of information with content boxes. In Part One of this two-part article series, we’ll show you how to design content boxes with HTML/CSS…
Read the articleNobody’s reading your technical documentation? So make it better!
If you’re one to believe technical documentation goes unread, you may well end up wondering what the point of investing time and money in technical documentation is. But what if that’s actually not the…
Read the articleThe Topic-based Method: Giving Good Directions
As any travel writer knows, readers must be lead to the right destination with suggested itineraries to help them make the most of their trip. The same principle applies to technical writers using the…
Read the articleA question about your documentation?
Let’s talk — the first meeting is free.