Resources: tips, tricks and reflections
Practical articles on technical communication — how to structure, clarify and circulate knowledge.
Christmas Card 2025 － A checklist for elves
A checklist works even at the North Pole: who does what, in what order, and with what.
Read the articleChristmas – Rolling Out the Red Carpet for Santa, The Official Checklist
Read the articleChristmas – How to develop a global market: The secrets of an expert
Read the articleConcept, task, reference: three types of technical documentation
One of the most important aspects of technical writing is effective organization, which not only improves your content’s quality and ease of use, but makes it easier to revise and reuse. One common method…
Read the articleChristmas will happen flawlessly
Read the articleHow to embed CodePen and JSFiddle in MadCap Flare
So you’re already comfortable working with code examples in your documentation. Maybe you’ve even read our article about inserting code snippets in Flare with Prism.js. But now that you have a taste of the…
Read the articleHow to insert (pretty) code examples in MadCap Flare
When it comes to your HTML output, it can be tricky to insert code that is highly readable, visually appealing, and up to software developers’ expectations. Fortunately, we have an easy way to make…
Read the articleDocumenting your customized projects: How not to start from scratch every time
If you develop customized projects for your clients, you know how important it is to put your experience to good use to avoid starting from scratch every time, even if each project is unique.…
Read the articleHow to outsource effectively
So, you’ve decided to seek help to produce your technical documentation? Maybe even our article “Outsource or Hire? A few thoughts to help you choose” helped you decide? All you have to do now…
Read the articleOutsource or Hire? A few thoughts to help you choose
You may be a small- or medium-sized company, sometimes your technical documentation needs are very big! But are they big enough to hire a full-time writer? Or would it be more cost-effective to outsource…
Read the articleWhat Should You Look for in a Technical Writer?
So, you’re ready? You’ve taken a hard look and admitted that your technical documentation could be, well, better? It now seems obvious that asking your tech people to write user guides really is a…
Read the articleNobody’s reading your technical documentation? So make it better!
If you’re one to believe technical documentation goes unread, you may well end up wondering what the point of investing time and money in technical documentation is. But what if that’s actually not the…
Read the articleA question about your documentation?
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