Resources: tips, tricks and reflections
Practical articles on technical communication — how to structure, clarify and circulate knowledge.
Documenting your customized projects: How not to start from scratch every time
If you develop customized projects for your clients, you know how important it is to put your experience to good use to avoid starting from scratch every time, even if each project is unique.…
Read the articleNobody’s reading your technical documentation? So make it better!
If you’re one to believe technical documentation goes unread, you may well end up wondering what the point of investing time and money in technical documentation is. But what if that’s actually not the…
Read the articleOverhauling a Task Support Tool: Long-lasting Results
So your Big Cleaning is done. A few things have been moved around, reorganized, thrown out or added. Now everyone has to get used to the new tool and make sure the mess doesn’t…
Read the articleOverhauling a Task Support Tool: Flexibility and Communication
It’s finally time to roll up your sleeves and get dirty: let’s overhaul your task support tool! So, what’s first? Sweeping out the navigation, dusting off the content? Or maybe the question shouldn’t be…
Read the articleOverhauling a Task Support Tool: Before You Dig In
Overhauling a task support tool may seem like a huge task. And in many cases, it is! How can you maximize your chances before heading off into the unknown? By properly preparing, of course!…
Read the articleA question about your documentation?
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